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PROPERTY MELD COST UPGRADE

NOTE: Start typing a Vendor company name in the Search bar to bring up any names not readily selectable in the Vendor list. Select the Vendors you wish to request Estimates from. NOTE: Estimate requests will include the Meld Details, Maintenance Notes, and associated Files. Please note, Estimates may only be requested prior to assigning the Meld to a Vendor. Navigate to the Melds screen and select the desired Meld. Requesting and Approving an Estimate: The Process Here's a tutorial to help you get started using Estimates!

If a Vendor rejects an Estimate request for a Meld, that Vendor will no longer be able to receive a new Estimate request on the same Meld, or be assigned to the Meld.

Therefore, if a request is only sent to one Vendor, and is rejected by that Vendor, the Meld will not be able to be canceled or closed until a new Vendor submits their Estimate.

The Estimates feature is intended to be used for requesting estimated costs of repair for a Meld from multiple Vendors.

Estimates may only be requested prior to assigning the Meld to a Vendor.

The various stages and statuses of an Estimate are also discussed near the end of this article. This article will cover the necessary steps for requesting an Estimate from a Vendor, obtaining Owner approval, and approving a winning Estimate. The process below will outline the steps to create, assign, and manage estimate requests using Property Meld's Estimates feature.

We are now able to talk to our vendors and residents in real-time.Requesting estimates from multiple Vendors can be a critical part of the maintenance operation.

Blais Case, Birdy Properties We've just switched our entire maintenance department over to Property Meld. My team is providing a better maintenance experience for all our clients. Thank you, Property Meld, for always listening to your clients! Garret Wong, President & Founder, Upper Edge Property Management Property Meld was the solution to all of our tenant requests, ticket times, vendor scheduling, job tracking, and much more. It also helps to be able to see the complete maintenance history – so if there is something that was repaired multiple times, it allows me to question the contractor for warranty issues. As a property owner myself, I can also appreciate the ease in which I can see messages I forgot to respond to or Melds waiting for my approval. Tim Wehner, Dodson Property Management The new Owner Hub is amazing. Our retention rate increased by 4% in 2017 saving us work and our client's money. " Greg Doering, GDAA Property Management We no longer have customers complaining about missed appointments or incomplete work which were our biggest complaints prior to implementing Property Meld.

The improvement in communication, the transparency of the status of both make-readies and individual work orders allow owners to track progress and status on any issue regarding the maintenance of their properties. The reduction of calls and emails between the maintenance department and our owners was almost immediate.

PROPERTY MELD COST UPGRADE

White and Company "The new Owner Hub is a real upgrade for our team and our owners. This cuts down on uncomfortable conversations after the fact when the owner receives the invoice."Īndrew Coburn, Robert C. There is more transparency between the vendor, the tenant, and us - which has increased tenant satisfaction! Danielle Gallant, Guardian Realty “It is great to communicate with everyone in just one platform, and not have to be jumping around in other systems, which before was very frustrating.” Vanessa Rodriguez, Maintenance Manager / T-Square Properties “Owners now have the opportunity to raise their hand and say they want an estimate, or if they want more information about the repair. The vendors are more streamlined with communication.